CRM & Sales Automation
Increase efficiency, improve customer relationships, and drive revenue growth.
Optimise Your Sales Strategy
Qualify, Automate, and Sell SmarterTired of juggling spreadsheets and missing out on valuable leads? Our CRM and sales automation solutions transform your sales process, streamlining your workflow, automating repetitive tasks, and providing valuable insights into your customer interactions.
We'll help you choose the right CRM platform for your business, tailor it to your specific needs, and integrate it seamlessly with your existing systems. From lead capture and nurturing to opportunity management and sales forecasting, we'll automate your sales funnel, freeing up your team to focus on what they do best – building relationships and closing deals.
But we don't stop there. We'll also provide ongoing support and training, empowering your team to harness the full power of your CRM and drive sustainable sales growth.
Our Creative Asset Design Services
CRM Migration
Switching to a new CRM doesn't have to be a headache. We'll handle the heavy lifting, seamlessly transferring your data, contacts, and customisations to your new platform. We'll ensure a smooth transition with minimal disruption to your workflow, allowing you to focus on your business.
CRM Optimisation
Your CRM is a powerful tool, but only if it's used effectively. We'll help you streamline workflows, automate processes, and unlock the full potential of your CRM. We'll continuously monitor its performance, making data-driven adjustments to maximise its value for your business.
CRM Implementation
We'll get your new CRM up and running smoothly, making sure it's tailored to your business’ specific processes and goals. We'll configure the CRM settings, customise fields, set up automations, and provide comprehensive training and hands-on support for your team.
Custom Integrations
Need your CRM to play nicely with your other systems? No problem. We can connect your CRM with your website, email marketing platform, accounting software, and other tools, creating a unified ecosystem. And if an off-the-shelf solution doesn't fit, we'll tailor-make an integration just for you.
Sales & Marketing Alignment
Sales and marketing should be working in harmony, not silos. We'll help you bridge the gap between these two crucial teams, ensuring a seamless customer journey from lead generation to conversion. We'll align goals, streamline processes, and foster collaboration to maximise results.
CRM Training & Support
We don't just set it and forget it. We'll provide comprehensive training for your team, ensuring they have the knowledge and skills to use your CRM effectively. We'll also offer ongoing support and guidance to answer any questions and address any challenges that may arise.
CRMs We Work With
We maintain our platform flexibility to guarantee that we consistently deliver the ideal solution for every client. While we might have our personal preferences, we can and do collaborate with the CRM of your choice. Here are some of the most commonly used CRMs we've partnered with.
HubSpot
As a Platinum HubSpot Solutions Partner, we're your go-to specialists for all things HubSpot. We'll help you leverage the full power of this all-in-one platform to streamline your marketing, sales, and customer service efforts.
Salesforce
We can help you leverage Salesforce's robust capabilities to manage complex customer relationships and drive business growth. We'll tailor Salesforce to your specific needs, integrating it with your existing systems and providing ongoing support.
Your CRM, Our Expertise
We're not tied to any specific platform. Whether you're using a different CRM or starting from scratch, we'll work with the tools you prefer. Our expertise lies in understanding your business needs and tailoring a CRM solution that seamlessly integrates with your existing workflows.
Platinum HubSpot Partners
As a Platinum HubSpot Partner, we bring our deep expertise in leveraging HubSpot's tools and technology to deliver meaningful results for our clients. Over the years, we’ve honed the art of crafting customised CRM strategies, seamlessly implementing HubSpot solutions, and providing premium support. With Agora, you're not just choosing a HubSpot partner; you're partnering with a trusted team dedicated to helping businesses maximise their CRM’s potential.
Transform your sales process with a customised CRM solution.
"As a growing software company in the mining sector, we implemented HubSpot as our CRM, CMS and marketing engine. We engaged Agora to deliver specific one-on-one HubSpot training in the areas that we felt would have the greatest impact on our business development. Over three sessions, Agora delivered clear and practical training that helped me put into action what I had learned. At the end of the training, I had a ‘how-to’ guide including videos. The outcome is that I am now using all of the features of HubSpot to their fullest and continuing to learn.”
- Osman B, Business Development at Relialytics
CRM & Sales Automation FAQ
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A good CRM helps you work smarter, not harder. It streamlines your sales process, freeing up your team to focus on building relationships and closing deals. It also provides valuable insights into customer interactions, helping you identify opportunities, personalise communications, and ultimately boost sales and revenue.
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Costs vary depending on the complexity of your needs and the chosen CRM platform. However, the return on investment can be significant. By streamlining processes, improving customer engagement, and driving sales, a CRM often pays for itself quickly. We'll work with your budget to find the right solution that delivers maximum value.
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Absolutely! We'll take the time to understand your specific business needs, goals, and budget. We'll then guide you through the selection process, helping you compare different CRM platforms and choose the one that aligns best with your requirements.
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Implementation timelines vary depending on the complexity of your chosen CRM and the scope of customisation and automation you require. We'll work with you to establish a realistic timeline and ensure a smooth and efficient implementation process.
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We believe in empowering your team to use your CRM effectively. We provide comprehensive training sessions tailored to your specific needs and offer ongoing support to address any questions or challenges that may arise. We can also provide ongoing CRM optimisation support, helping you continue to improve and refine processes and leverage new features and functionalities that are released.
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A CRM centralises customer data, providing a single source of truth for your team. It automates repetitive tasks, freeing up time for higher-value activities. It also enables personalised communication, targeted campaigns, and improved lead tracking, ultimately leading to better customer relationships and increased sales.
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Yes, we can. We specialise in integrating CRMs with various platforms like email marketing tools, accounting software, service tools, and inventory management systems. This ensures a seamless flow of data and enhances the efficiency of your overall technology ecosystem.
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Most CRM systems are highly customisable, allowing you to tailor them to your specific workflows and processes. We'll work with you to understand your unique requirements and configure the CRM accordingly, ensuring it fits seamlessly into your business operations.
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Good CRM systems provide robust reporting and analytics features, giving you valuable insights into your sales performance, customer behaviour, and marketing effectiveness. You'll be able to track key metrics, identify trends, and make data-driven decisions to improve your results.
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CRMs require regular maintenance and updates to ensure optimal performance and security. We can manage this for you, handling updates, data backups, and troubleshooting any issues that may arise. We'll also keep you informed about new features and functionalities that can further enhance your CRM experience.
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